Shipping Policy
Shipping Policy
Last Updated: September 22, 2026
Thank you for shopping with BeautyBonilo. This Shipping Policy explains how we process and deliver orders placed through beautybonilo.com.
Order Processing
Orders are generally processed within 1–3 business days after successful payment.
Business days normally exclude weekends and public holidays.
Orders placed during weekends, public holidays, promotional events, or periods of high demand may require additional processing time.
Once your order has been dispatched, you may receive a shipping confirmation email containing tracking information where available.
Estimated Delivery Time
Our standard estimated delivery time is generally:
7–15 business days after dispatch
Delivery times are estimates and may vary depending on:
- destination country or region;
- shipping carrier;
- customs processing;
- local postal services;
- public holidays;
- weather conditions;
- transportation disruptions; or
- other circumstances outside our reasonable control.
Shipping Charges
Shipping charges, including any applicable free-shipping promotion, will be displayed at checkout before payment is completed.
Shipping costs may vary depending on the destination, order value, product type, and shipping method.
Order Tracking
Where tracking is available, customers will normally receive tracking details after the order has been dispatched.
Please note that tracking information may take several business days to update after the parcel has entered the carrier's network.
Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate shipping address.
If you notice an error in your address, please contact us as soon as possible at:
We will make reasonable efforts to update the address before dispatch, but we cannot guarantee that changes can be made once an order has entered fulfilment or has already shipped.
Delivery Delays
Although we aim to deliver orders within the estimated timeframe, occasional delays may occur.
If your shipment is significantly delayed, please contact us with your order number so that we can investigate the status of the shipment.
Lost Packages
If tracking indicates that a parcel may have been lost in transit, please contact:
We may contact the applicable shipping carrier to investigate the shipment before providing an appropriate solution.
Multiple Shipments
Items within the same order may sometimes be shipped separately.
If this happens, you may receive multiple parcels and multiple tracking numbers.
Customs, Duties and Import Charges
International shipments may be subject to customs inspections, import duties, tariffs, taxes, or other government charges.
Where such charges are not collected at checkout and are lawfully payable by the recipient, the customer may be responsible for paying them directly to the relevant customs authority or carrier.
BeautyBonilo does not control charges independently imposed by customs authorities.
Nothing in this policy requires a customer to pay charges that we were legally required to disclose before purchase but failed to disclose.
Contact Us
For shipping questions, please contact: